- 2025-05-23
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How to Choose a Carrier on INFOBUS

INFOBUS is an international booking service for bus, train, and flight tickets. Here, you can plan a trip, find tickets at the best prices, and choose a reliable carrier. INFOBUS partners with more than 1000 transport companies. They update the platform with route schedules, travel conditions, and ticket prices, and they are responsible for passengers’ safety during the journey. Thanks to passenger reviews and a variety of filters, you can carefully choose a carrier you trust.
How Online Ticket Booking Works
To make your choice easier, we’ve created a simple, user-friendly guide to help you navigate the site and focus on the most important booking parameters. Start on the INFOBUS homepage by selecting the type of transport (bus, train, flight, or all at once), then specify your route (departure and arrival cities) and your travel date:

Then, click “Search,” and the system will show available trips. You’ll see the carrier’s name and rating, departure and arrival times, trip duration, ticket price, and number of bonuses you can receive with our loyalty program:

You can sort routes by price (lowest first):

You can also set a departure time filter:

Travelers who have already completed their journeys can leave comments and reviews about carriers. It helps build trust and contributes to the carrier’s overall rating:

Customer ratings help travelers choose a carrier. They give details about journeys, service quality, and advantages or disadvantages of a certain company:

The rating section shows only honest feedback from verified passengers. You can also filter reviews by publication date or rating score:

If you are interested in a certain bus but want to get more information about the route, possible transfers, luggage policy, and additional services, click on “Trip Details”:

Here, you can see all the relevant information about the carrier and selected route, refund policy, age-based discounts, and more:

If the offer is convenient, you can proceed to book your ticket or check other routes to make your final decision. Make sure to review the ticket refund and exchange policies before purchase. This information is available in the trip description and may significantly vary among carriers!
Some carriers offer direct routes, others may include transfers, so make sure to take this into account when booking:

Also, pay attention to INFOBUS recommendations, as the service suggests carriers with the highest ratings and positive reviews:

Most carriers accept e-tickets, which serve as an alternative to printed tickets. Just show it on your phone when boarding the bus. However, some carriers require printed tickets:


Some carriers offer the option to pay upon boarding on certain routes:

After choosing your carrier, departure date, and route, you can proceed with booking. You can also buy a return ticket and select your seat on the bus (if the option is available):

Then, enter the passenger details: phone number, email address, first name, last name, enter a promo code, and apply available bonuses:

Next, choose a payment method and complete your purchase. The ticket will be sent to the given email address.
When you choose a carrier, you’re not just looking for a means of transport, but also a reliable travel partner. INFOBUS does everything to ensure that the carrier database is filled with professional and trustworthy service providers. So you’ll want to travel with us again and again. The website offers only relevant information, honest reviews, and transparent pricing without hidden fees.
Don’t hesitate to contact us if you have any questions. Our customer support is available to help you anytime. Our goal is to make your travel experience easy, safe, and comfortable. Follow our social media to stay updated.
We wish you wonderful journeys with INFOBUS!
If you need assistance at any stage, the INFOBUS support team is available around the clock and always ready to help.
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Sincerely, INFOBUS!
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